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At Schwinnbikes.com, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, you may return the item(s) within 30 days from your date of purchase for a refund. Please note that return shipping costs are the responsibility of the customer. All returned items must be returned in like-new, unused condition and include all original components and accessories to qualify for a refund. Once we receive your returned item(s), we will process your refund promptly.